UPDATE: Criminal Data Breach 22 Nov 2019

22 November 2019

UPDATE: Criminal Data Breach at Cayman National in the Isle of Man

As you will be aware from our press release on 18 November 2019, Cayman National Bank (Isle of Man) Limited and Cayman National Trust Company (Isle of Man) Limited have experienced a criminal data breach.

What has happened?

It appears that an unauthorised third party gained access to our systems and obtained confidential information relating to our clients and our business.

We are aware that certain of the confidential data stolen has been published online, including personal, corporate, trust, and financial data, such as clients' names, addresses, account numbers, account balances, and bank statements.

We are also aware of claims made by third parties online that other confidential information, including copies of passports, KYC data, and communications between us and our clients, has been stolen and made available online. We are urgently investigating those claims. At this time, we also cannot rule out the possibility that they may release further stolen confidential information in the future.

What are we doing?

We are continuing to investigate the extent of the theft of confidential data as a matter of urgency. We have appointed specialist forensic IT consultants to assist with the investigation.

We have notified and will continue to liaise with the relevant regulators and authorities.

We will be in contact on an individual basis with those affected by the criminal data breach as soon as possible. In the meantime, please send any queries to

What should you do?

We urge all clients and other individuals who may have been affected by the criminal data breach to continue to be extra vigilant in order to protect themselves.

The stolen data could potentially be used for fraudulent purposes. We encourage you to be on the lookout for any suspicious communications requesting information or payment from you. Please remember that we will never contact you unprompted to ask for your account details or security information and we will never ask you to disclose your passwords.

Please continue to check our website for further updates.

Those affected can also call our dedicated Breach Support Line on: +44 800 640 9928.

The best way to learn more about how we can help is by calling us.