Temporary Office Closure 8 March 2021
Cayman National’s priority is to protect the health and safety of our colleagues, their families, and our customers; whilst continuing to provide a full range of financial services to meet our clients’ needs. Therefore, we will be closing our office temporarily to arrange for it to be deep cleaned. The office closure will take effect from Monday 8 March at 9am and remain in place for one week, to ensure that the virus transmission cycle is broken.
Our office was of course already largely closed to the public due to the current lockdown, so this temporary closure predominantly impacts upon the small number of staff still working from the premises. We have of course been maintaining a full service to customers throughout the current lockdown and this will remain the case during the temporary office closure.
Our working hours
We continue to operate between 9am and 5pm daily (Monday to Friday). Customers may contact us by email, telephone or by mail, using the contact details provided below and also set out within our previous public notice dated 2 March, a copy of which is displayed on our website. That notice also sets out useful guidance on making payments and delivering documents to us during the current lockdown.
Contacting us
Customers and intermediaries may continue to write to us at our offices at Cayman National House, 4-8 Hope Street, Douglas, Isle of Man, IM1 2AQ or email/telephone their relationship manager as normal, or via our departmental support services at:
New/general banking enquiries
+44 (0)1624 646900 client.support@caymannational.im
Payment requests/queries
+44 (0)1624 646900 banking@caymannational.im
Fiduciary services
+44 (0)1624 646901 fiduciarymanagement@caymannational.im
Fund custody services
+44 (0)1624 646915 custody@caymannational.im
Other general/non-specific enquiries
+44 (0)1624 646900 info@caymannational.im
Please continue to check our website www.caymannational.im for any further updates.